Reimbursement Solutions

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Balance your system with the right resources

Bring in best-in-class services powered by today’s leading technology. You can reduce denials and improve A/R recovery with one customized solution. And we customize every relationship, so you can fix short-term resource demands or design long-term improvements.

With Optum360^®, you get tenured, HFMA-certified resources that understand payer rules and regulatory guidelines. These services address immediate needs and lay the foundation for any potential technology implementation that can sustain stronger reimbursement.

We can guide you toward a denial-free future. Our advisors work with leaders across the country to design and build customized denials management approaches. Our process is centered on a rapid diagnostic, thoughtful implementation and future sustainability.

Our experts, technology and managed services combine to help you maximize cash flow immediately while supporting long-term process improvements.

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Reduce write-offs and increase recovery rates

A/R recovery
Denial root cause analysis
Denial prevention strategies

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Our solutions

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A/R recovery and denial management

Speed cash flow and sustain improvements by combining our services and technology.

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Our experts

Patrick Drewry

Director, Product Management

As director, product management, Patrick Drewry has strategic responsibility for Payment Integrity Compass.

Drewry started his career in health care revenue cycle technology in 2007 when he joined The Advisory Board Company to implement revenue cycle analytics and patient access tools.

In 2011, he joined the PIC Product Management team, transitioning to a leadership role in 2015. Drewry lives in Chicago with his wife, Taiss.

Braden Decker

Senior Director

With over 20 years of experience in health care information technology, including 15 years specializing in contract management, Braden Decker has helped hundreds of hospitals get the most from their payer contracts.

Decker has held several leadership positions at IDX Systems Corporation, a health care software technology company, which was later acquired by GE HealthCare.

Decker holds a bachelor's degree in mathematics from Tabor College and a Master of Business Administration from the University of Kansas.

Morgan Haines

Revenue Cycle Management, Optum Advisory Services

Morgan Haines is a senior leader specializing in the Revenue Cycle Management practice within Optum^® Advisory Services. Morgan oversees revenue cycle consulting engagements with hospitals and health systems to improve their overall revenue cycle performance.

Haines specializes in improving point-of-service collections, enhancing patient financial experience, engaging physicians in documentation improvement, and optimizing overall revenue cycle services through change management, standardization and centralization.

Haines has served a client base of more than 100+ institutions including academic medical centers, community hospitals, large physician practices and post-acute care facilities.

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Advancing toward a denial-free future

A well-tuned denial management and recovery approach can quickly and effectively minimize the impact of denials on the revenue cycle.

View e-book

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Payment Integrity Compass gave Orlando Health reliable data to find the state error, saving our corporation $20 million dollars annually.
– John Gaspelin, Director of Finance/Revenue and Reimbursement Finance Corporate