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Infographic illustrating the patient financial experience for payer-provider connectivity

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Avoid denials from the start

Optum360’s intelligent workflows and analytics streamline financial clearance and automate fragmented patient access activities. This helps reduce mid-stage errors, prevents avoidable denials and helps eliminate patient debt.

Optum® Intelligent EDI validates your patient’s insurance status and medical authorizations before receiving services. By combining payer eligibility with contractual allowable amounts, you get a reliable estimate of what the patient owes.

The opportunity to collect payments reduces significantly once patients leave the care environment. By putting patients at the center of the revenue cycle, providers can offer the pre-service authentication and price transparency that patients expect.

 

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Boost patient cash collections

 +26% in average collections at Dignity Health, San Francisco

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Increase revenue recovery

 +$49.6M from screened self-pay accounts at Dignity Health

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Raise POS collections

 +$15M in-office capture at Dignity Health

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Improving quality while managing patient costs

How can providers create a seamless financial journey for patients? This article explores how a best-in-class patient financial journey can mitigate financial risks to the health system and improve the financial well-being  receive everywhere else.

With our tools, providers can now deliver accurate cost estimates and upfront payment information. Patients feel fairly treated and providers see more predictable cash flow.

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Start the conversation

The path to a denial-free future is possible with the right partner. Our flexible engagement model can adjust to match your organizational needs.

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