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 white paper

The hidden effect of silent denials

Silent denials erode hospital margins virtually undetected.

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When analyzing their denial challenge, many providers review the overall denial rate or denial overturn rate. But these metrics don’t account for clinicians’ conservatism regarding medical necessity decisions. They overlook a type of denial that occurs before the actual claim submission and affects revenue integrity — silent denials.

In this article, learn the causes of these silent denials and steps hospitals can take to protect their revenue integrity.

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