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 white paper

Smartsourcing healthcare: A perspective

A must-read for leaders driving healthcare innovation

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Healthcare leaders can download a complimentary copy of futurist Tom Koulopoulos' perspective paper, "Smartsourcing healthcare: The revolution that's driving the future of healthcare." The perspective paper provides practical insights on how provider partnerships can help accelerate growth and financial performance as an alternative to traditional models.

Koulopoulos discusses how health leaders should think beyond the standard outsourcing concept and engage in "smartsourcing" — relationships that allow providers to reduce administrative costs while still delivering long-term transformation and innovation. The perspective emphasizes that a successful smartsourcing partnership is one where both contributors have a deep respect for the other's missions, values and cultures. And it's one where both partners are equally committed to improving the healthcare system.

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Key learnings from "Smartsourcing healthcare" include:

  • Healthcare's 10 culprits — the barriers to quality and affordable healthcare
  • The differences between outsourcing and smartsourcing
  • Evolution of the healthcare services provider (HSP)
  • Five traits to look for in an HSP
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