Loyalty, communication and results
Solutions benefit coders and the bottom line
Leaders at Truman Medical Centers were committed to retaining their experienced coding staff. But they also needed to optimize coding operations and reduce costs. This case study shows how they did it.
“We can tell it’s really important for Optum360 to know that we succeed, and they care to make sure that we succeed. This isn’t a vendor-client relationship–it’s truly a partnership.”
—Seth Jeremy Katz, assistant administrator of information management and program execution, Truman Medical Centers