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Coding and CDI innovation that speaks the language of modern care.

Medical coding and documentation

Hospitals need coding and documentation that speak the language of modern clinical care. With powerful natural language processing technology and decades of health information experience, Optum360® can help you transform your CDI and coding operations for greater accuracy and increased productivity — now and into the fee-for-value future.

Understanding NLP for CAC: Why the differences matter

Choosing a computer-assisted coding solution is no small decision. With multiple CAC options available, this white paper will help you understand how the underlying NLP methodologies may affect the speed, comprehensiveness and accuracy of coding results.


Three trends that are shaking up CDI

Do you know what’s coming next for CDI programs? As payment models evolve, focus shifts to CDI as a vehicle to impact quality initiatives, accurate coding and revenue preservation. Is artificial intelligence the key to it all?


“Results that exceeded our expectations.”

The Hallmark Health team knew that a coordinated strategy would deliver the modernization needed to take operations to a new level, improve key financial metrics and support future initiatives. Read about how they did it.


In their own words

At Optum360 we build collaborative client relationships. Here, clinical documentation and HIM leaders provide a first hand view of what it’s like to work side by side with Optum360 experts.



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Optum360 experts

Optum360 cultivates the brightest minds in health care — people with world-class expertise in fields from nursing to engineering to health care financial management. Our experts have years of on-the-ground experience helping hospitals transform their coding and documentation operations.

Mark Morsch

Vice President of Technology

Mark is the co-inventor of the LifeCode® Natural Language Processing (NLP) Engine and holds two patents for NLP and computer-assisted coding technology. He is a nationally respected expert in the next generation of health information technology.

Ralph Wankier

Vice President of Revenue Cycle Technology Product Management

Drawing on experience developing care process models for integrated delivery networks, Ralph manages Optum360 revenue cycle solutions to meet the needs of modern providers.

Kelly Gates

Director, CDI Consulting

Kelly has over 25 years of health care experience, from clinical care to EMR implementation at multi-site integrated delivery networks. She specializes in helping hospitals manage change to drive sustainable improvements.


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