Secondary Claims Service
Outsource labor-intensive secondary claims collections
Optum™ Secondary Claims Service is a comprehensive secondary claims management solution that helps you close the write-off black hole and collect dollars you normally would not collect — all while eliminating current claims management costs. This service provides tools that enable you to manage your primary claims while we manage secondary claim processing and follow-up for you.
We can increase your collection rate for secondary claims to more than 90 percent of the collectable dollars — increasing cash flow and reducing write-offs.
Improve billing and collection processes
Optum Secondary Claims Service combines the power of the Optum MedicareRT® Claims System and Claims Administrator solutions with our personalized services to help hospitals manage the process of billing claims and collecting secondary claim payments quickly and efficiently.
Focus on high-dollar claims
By partnering with a single vendor from primary claims submission through the secondary claims-to-zero balance, you can focus your own high-dollar labor on high-dollar claims while we use the combined power of our systems and services to collect high-volume, low-dollar secondary claims.
- Improve your success rate for both primary and secondary billing
- Boost secondary claims collection
- Grow cash flow and reduce write-offs
- Increase billing staff efficiency by enabling them to focus on primary, high-dollar claims
- Enhance quality of claim filing