Early-out Self-pay Service

Reduce accounts receivable days by outsourcing self-pay collections

As patients take more responsibility for larger portions of their bills, hospitals increasingly have to use valuable resources to effectively collect these balances. Optum™ Early-out Self-pay Service efficiently processes accounts that have patient-responsible balances after insurance, as well as 100 percent self-pay accounts. We assume complete responsibility for this often difficult and costly task until resolution, freeing your business office staff to focus on other collection efforts. In addition, our patient-centric approach enhances overall patient satisfaction.

Comprehensive service for total account resolution

An assigned team of dedicated, experienced account representatives focuses on total account resolution rather than simple collections for your facility, and we tailor workflows to your needs so that we’re a seamless extension of your business office. This early out self-pay service includes balance liquidation, charity screening, Medicaid eligibility, adjustments and more to support account resolutions.

Key benefits:

  • Reduce accounts receivable days while managing cost-to-collect ratio
  • Implement best-practice methodologies to help increase cash and net revenue
  • Deploy staff to other focus areas

We’re ready to put our platform to work for you. Let’s start the conversation.
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For information about an Optum360 solution for your business please complete the form below. To speak with us sooner call 1-866-223-4730 or email Optum360@optum.com.

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