Denial Recovery Service
Improve cash flow with outsourced denial recovery
Optum™ Denial Recovery Service offers comprehensive denial capture and sustainable process improvements for increased cash recovery. This outsourcing solution incorporates people, processes and technology to prevent denials in the long term, and improve cash flow in the short term, while providing meaningful and actionable denial data form all sources.
Automate denial capture
Optum360 Denial Recovery Service automates and standardizes denial capture for all payers and includes recommendations of best practices for process improvement. The performance management dashboard enables reporting on remittances, denials and outcomes, allowing complete transparency and visibility to work activity and results.
- Improve cash collections both short- and long-term
- Reduce write-offs and protect revenue
- Decrease denials by identifying root causes
- Implement tools and processes for sustainable improvement and transition back to in-house staff