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Optum360 named Leader in PEAK Matrix report

Leaders have established themselves as front-runners to support large customers. They differentiate themselves by:

  • Balanced portfolios
  • Ability to come up with innovative digital use cases
  • Continued investments in developing technology and services capability

Leaders also showcased high levels of being proactive in taking their innovations and next-generation service offerings to clients. The Everest Group® PEAK Matrix offers an objective, data-driven and comparative assessment of service providers.

Assessment is based on a service provider’s market impact, vision and capability. The reports classify service providers as Leaders, Major Contenders and Aspirants.

RCM business process services

Optum360 was recognized as a Leader for its approach, innovation and investment in end-to-end revenue cycle management outsourcing. Among 23 competitors, Optum360 was the only health services company to achieve a top score for value delivered to clients.

“The demand for revenue cycle management services is increasing rapidly, driven by costly and unfruitful EHR/RCM platform implementations. Hence, health care providers are looking for service providers that have the capabilities to not only offer them specialized talent, such as coders or nurses at a lower cost, but also provide them the necessary end-to-end technology support to salvage the platform investments. Optum360, with its large library of technology-led solutions, along with its experience of serving some of the largest health systems in the country, has all the necessary arsenal and ammo to be a leader in this market.”

- Manu Aggarwal, Practice Director, Everest Group



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